Ambulatory care services are coming under huge pressure from the steady rise in the number of cancer patients who require long-term follow-up. Facilities are overcrowded, staff overstretched, and extended clinic waiting times are becoming the norm. Patients’ physical, emotional and social welfare are often overlooked because there is not enough time to explore their needs and find solutions. It all adds up to a miserable experience for patients and huge frustration for health professionals.
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